Customer Service

The Customer Relations Team hurdles the obstacles of time, language and distance to provide the best possible service to anyone who shops at a store listed on the Shopping Maps. We provide genuine and consistent service each day, acting as the customer–service center for each cruise line partner.

Hours of Operation

Monday – Thursday: 9 a.m. – 6 p.m. EST
Friday: 9 a.m. – 5:30 p.m. EST
Phone: 305.673.0400
Toll-Free: 800.396.2999
Fax: 786.276.0434

Submit a Claim

• Use the form at left
• E-mail us at shopping.issues@onboardmedia.com
• Or visit our Customer Service website

 

 

 

 

 

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